IT Support for Business

Navigating your computer systems can be a difficult task when you have your business endeavours to keep under control. Our IT support team will assist you and your employees with any technical issues you may have, as well as answer any questions.

If you discover a problem, we’re just a phone call away.

Our team is friendly and eager to help and will provide instant ad hoc support, with years of experience in the IT field, no problem big or small is too much for us to handle.

We have a variety of support options, both during business hours or after hours, to make sure you’ve got access to the support you need, right when you need it.

From small businesses to large enterprises, and everything in between, Zarbtech provides unrivalled IT support that brings the best out of your business.

Certified and experienced engineers
Comprehensive support and ticketing
Advanced monitoring and remote management
On-site or off-site IT support services

How we assist you

There are many reasons a business could require IT support, here are just some of the areas we’ve assisted other business with:

Set up and assistance with devices such as laptops, phones and tablets
User onboarding and offboarding
Hardware and software order requests
Network and connectivity
End-user support and troubleshooting
Security issues and breaches
Diagnose and resolve technical issues
Resource Augmentation

That's just the tip of the iceberg, we’ve had success providing IT support in other areas too. If you need help with anything IT-related, give us a call.

Lifecycle Services

Strategic Planning, Audits and Reports

By working through your motivations for digital transformation we can provide strategic direction to assure you achieve your IT goals within budget, timeframe, and resources, allowing you to see tangible benefits from day one.

Audits include:

Cybersecurity Audits
ICT Audits
Backup and Disaster Recovery
Warranty and Licensing

Project Management

Using proven project management expertise, Zarbtech ensures your project runs smoothly from the first consultation through to the final handover.

Onsite or remote, our service becomes an integrated resource into your team for the duration of the project to ensure your resources can remain focused on their tasks.

Supply Chain Management and Procurement

Allow us to assist with the procurement, warehousing, and supply chain management for your project timeline by proactively forecasting based on your requirements and taking away the fear of missing deadlines.

Zarbtech can provide a range of procurement services for various hardware and software offerings, we can provide all major brands such as Apple, Microsoft, Dell, Lenovo, HP, Logitech, and many others.

We can also provide procurement services for all peripherals and accessories, just let your Account Manager know what you need and let us do the rest.

Deployment and Staging

Zarbtech can build, stage, and deploy your hardware so that you are left with a ready-to-use customised solution.

We have partnered with industry-leading brands, suppliers, and technology companies to ensure that we can deliver the right solution for our valued clients.

Device Repairs

Zarbtech is a certified Dell Service Provider, this allows our staff to repair all current Dell products in and out of warranty.

We can offer both onsite services or offsite repair at our office, as well as assist with troubleshooting and data recovery efforts. With an upgrade or repair of your current devices, you can maximise the return on your IT investments by extending their lifespan.

Free E-waste Services

Our sister company Ravenhall Group specialises in E-Waste handling, recycling all of your old ICT equipment at no cost to you.

Our customers in Australia can send compatible e-waste to 10 Ravenhall Way, Ravenhall Victoria 3023, and we will process it for free.

Get the Best of your Tech

Leverage our full
suite of lifecycle service

Ensure that you are minimising costs and maximising your digital potential. This also contributes to a reduction in waste, allowing you to operate sustainably and ethically while still allowing your business to stay up to date with the current technology trends.