Managed IT Services
in Melbourne

At Zarbtech we provide tailored Managed Services Solutions specific to your organisation. We work with businesses across all industries and have a variety of options available. We can bundle services that meet your specific requirements and goals, and work with you to grow your business further.

Flexible

Packages can be designed to support an existing IT team, or to provide complete management and support of your environment.

Scalable

Our multi-tier Managed Services options provide your organisation with flexibility to scale and grow with you.

Proactive

With our Managed Services Solutions, we are alerted immediately to any problems that arise and can connect directly to your systems to take corrective actions, keeping your business running whilst keeping you informed.

Cost Effective

Our Managed Services Solutions options are a monthly flat rate, so you can have peace of mind when you know exactly how much you pay each month for your IT support.

Key Features

  • Local Helpdesk

    You’ll have the support of an Australian-based Helpdesk that operates year-round, with after-hours availability.

  • Technical Resource Base

    Your business will have access to a team of Melbourne-based technicians certified in a broad range of leading technologies, keeping you up to date with the latest equipment and software at all times.

  • Guaranteed Response Times

    All of our Managed Service clients receive a Service Level Agreement that includes target response times and a response time guarantee.
  • Tailored Solutions

    We have flexible packages available, whether you want to complement existing support structures, manage the entire IT environment, or access resources on demand.
  • Proactive Monitoring and Maintenance

    We reduce the impact of downtime by monitoring and completing proactive maintenance. Stay up to date and ahead of any issues with round-the-clock monitoring and after-hours upgrades.
  • Fixed Price Services

    Reduce any cash flow turbulence or any unexpected expenditure with monthly management fees that allow you to understand and control your IT budget.

  • Expert Guidance

    Get an understanding of your IT infrastructure and use it to enhance your business to enable growth. We can provide reports and recommendations to help you drive your business in the right direction using data collection and analysis.

Why Engage a Managed IT Service?

Managed IT services give you access to a broader range of skill sets, rather than relying on only the skills and experience of your current IT department.

Even with the most talented in-house IT team, certain projects and upgrades might be outside their capabilities, or specific skill sets required only intermittently. 

Hiring a new employee or adding additional tasks to your current employees' workload for a short term, or even permanently, takes up time and resources, and may not be necessary long term.

Managed IT services give you access to a greater range of employees with specialised knowledge, and can take care of your ongoing IT requirements, as well as one-off projects.

That said, managed IT services don’t need to replace your entire IT team. We can supplement your existing IT department, and free up their time to focus on more important business initiatives.

Trustworthy and Risk-free

Our service-level agreement guarantees that we provide rapid response times based on priority. With fast response times and efficient handling of your systems, we will ensure that we will keep your systems in peak condition and resolve problems quickly.

Looking for managed IT services?

Make IT hassles a thing of the past.

Let Zarbtech take care of all your IT needs and get back to business today. Call
1300 049 059 or reach out to us via our contact form.

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