Keeping your systems in check with Remote Monitoring

Our team can help you supervise your systems remotely to ensure your systems are running to their full potential and to provide service if needed.

With locally installed agents we can check all your systems with ease and run diagnostics, alerting you to any potential issues ahead of time and giving you options for resolution.

Remote monitoring works hand in hand with managed services as through our team’s monitoring we can locate and diagnose things that need to be patched. Remote monitoring also ensures that we can check all your hardware and software is up to date and that your firewall is secure.

That said, ongoing Managed Service Contracts may not be suitable for all businesses. That’s why we offer Remote Monitoring as a separate service, with the option to upgrade at any time.

This gives you access to best-in-class monitoring software to suit your needs.

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Zarbtech Monitored Services

  • Device Monitoring

  • Security and Anti-Virus Management

  • Backup Monitoring
  • Asset Management
  • Fast and Secure Remote Support
  • Automation
  • Alerts (SMS or Email)
  • Reporting

ZTCentral: Remote Monitoring/Automated Patching

If an issue is detected or maintenance and support are required, our team will head off the problem before it impacts your business, and you will be notified by Zarbtech of the required work to address the issue. 

We use agent-based server monitoring that constantly feeds server performance data back to our Data Centre over a secure connection. This gives us insight into your IT performance and security around the clock and allows us to proactively prevent issues and keep your systems running securely.

Any Support Services requirements identified by our Monitoring Service will be presented with recommended remediations as optional services to be approved by you on a case-by-case basis.

These will be billed as standard Time and Materials rates or can be covered by our multi-tiered flat rate Managed Service Options for those that prefer a predictable support cost.

Additional Support Service Requirements

Any Support Services requirements identified by our Monitoring Service will be presented as optional services with indicative pricing to be approved on a case-by-case basis.

These will be billed as standard Time and Materials rates or can be covered by our multi-tiered flat rate Managed Service Options for those that prefer a predictable support cost.

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